Shipping policy

SHIPPING

We offer Australia-wide shipping and local pickup.

Shipping Rates Shipping costs are calculated based on weight and size at checkout.

Local Pickup Available at our location. Select "Local Pickup" at checkout and we'll notify you when your order is ready.

Local Delivery – Signature Required

All local deliveries require a signature upon receipt. Prior to delivery, a suitable delivery time will be agreed upon by both parties. If no one was present at the property to receive the order at the agreed time, a redelivery fee of $50 will be charged before your order can be redelivered. No order will be left unattended. Joanne's Emporium will contact you to arrange another suitable redelivery time and process the applicable fee.

 Processing Time Orders are processed within 1-3 business days.

Delivery Time Delivery typically takes 3-7 business days after dispatch, depending on your location.

Tracking You'll receive tracking information once your order ships.

Questions Contact us at joannesemporium@hotmail.com